For the third consecutive year, luxury brand Lexus ranks highest among all brands, while Buick ranks highest among mass-market brands. J.D. Power, a global leader in automotive data and analytics, published the 2025 report on the reliability of car brands present on the American market.
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To create the ranking, J.D. Power took into account the number of problems reported for a brand for every 100 vehicles analyzed (problems per 100 vehicles / PP100). Compared to 2024, the incidence rate of recorded problems increased by 6% in 2025. A lower score indicates higher vehicle quality.
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According to J.D. Power: “Toyota Motor Corporation has the top overall model in the study, Toyota Avalon. Toyota Motor Corporation and General Motors Company receive the most model-level awards with six each. Model-level award recipients for Toyota Motor Corporation are Lexus GX, Toyota Camry, Toyota Corolla, Toyota RAV4, Toyota Sienna, and Toyota Tacoma. Model-level award recipients for General Motors Company are Cadillac XT6, Chevrolet Corvette, Chevrolet Silverado, Chevrolet Silverado HD, Chevrolet Tahoe and GMC Acadia. Nissan Motor Co, Ltd., receives two model-level awards for Nissan Kicks and Nissan Murano.”
According to the study, reported software and connectivity issues have decreased compared to the previous year. The study also shows an improvement in the reliability of battery electric vehicles OR BEVs, while plug-in hybrid vehicles or PHEVs had the worst results than in 2025.
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The least trusted brands analyzed were Volkswagen, Chrysler, Jeep, Audi and Land Rover.